"Everyone promises. No one keeps."
His words carried scepticism.
I wrote out the recommendation then and there, and placed it in the out tray.
He still looked unconvinced.
So I picked it up, sealed it, and handed it to him.
"Go, give this to the CEO's secretary yourself."
He stood there, stunned.
Someone had finally broken the cycle of broken promises.
He walked out, not with a piece of paper, but with trust.
Making a promise costs nothing.
Keeping it costs effort.
That gap tempts people to over-promise and under-deliver.
Ratan Tata, at the Nano car launch said:
"A promise is a promise."
He meant it, delivered despite heavy odds.
Promises are rarely demanded.
Yet we offer them freely, then quietly forget them.
We don't honour the fact that every promise is a loan,
borrowed today, repaid with action tomorrow.
A society doesn't collapse when promises are broken.
But it does, when nobody expects them to be kept.
When did someone last surprise you by keeping their word?
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